Wiktor Grzesiak
Business development, sales, processes and digital transformation.
- Leads or co-leads
- 36
We help you grow sales and streamline your organisation
We work on sales, processes, product commercialisation and digitalisation, combining a business perspective with hands-on experience of how manufacturers, dealers and B2B teams work.
- services in the catalogue
- 65
- advisory areas
- 5
- lead experts
- 3
Five advisory areas
Bringing structure to sales and processes. We work with manufacturers, dealers and complex B2B sales teams, also beyond agriculture.
Sales and business development
Sales audits and organisation, management, partner channels, CRM and pipeline, complex solution sales, playbooks, account development and team workshops.
Processes and organisation
Ways-of-working audits, current and target processes, roles, handovers between departments, management models and reviews of change priorities.
Digitalisation and AI
Automation, technology selection, discovery, workflow, integrations and data, AI readiness, business cases and change roadmaps.
Product and commercialisation
Go-to-market, first offer and pilot, pricing, commercial model, offer standards, and product and CPQ logic.
Agro and dealer operations
Machinery sales, product knowledge, onboarding, customer care, dealer networks, parts, service and cooperation in the Ukrainian market.
Every service is led by a named person
Three of us lead the advisory work. Where topics overlap, we show who leads them together, and our delivery team supports us on technical questions.
Przemysław Kołodziej
Agriculture, market development, sales skills and customer experience in the dealer network.
- Leads or co-leads
- 24
Jarek Siennicki
Dealer operations, machinery, parts and service, and cooperation in the Ukrainian market.
- Leads or co-leads
- 17
Find the scope that matches your needs.
The full range of the team’s expertise. For a given company we usually select one or two scopes.
Choose an areaFull catalogue (65)
Search covers all 65 services.
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Sales and business development
15 services
Sales and sales process auditWe help identify where your business is losing sales opportunities, time and margin.Scope and result
Led by: Wiktor Grzesiak
How we help
- Analysis of lead sources, qualification and first contact
- Review of discovery, quoting, negotiation and follow-up
- Assessment of the pipeline, CRM, customer handovers and how the team actually works
What you get
A map of the current process, a list of issues and quick wins, and change priorities.
Sales department design and reorganisationWe help build or restructure a sales department to fit your product, customers and company size.Scope and result
Led by: Wiktor Grzesiak
How we help
- Dividing roles between new business, account management, partners and presales
- Defining responsibilities, targets and lead handover rules
- Designing tools, meetings and the way work is managed
What you get
Team structure, role descriptions and a plan for launching the new operating model.
Interim sales managementWe support owners and managers who need experienced sales management on an agreed basis.Scope and result
Led by: Wiktor Grzesiak
How we help
- Reviews of pipeline, targets, results and forecasts
- Coaching salespeople and introducing working standards
- Support with recruitment, onboarding and managing change
What you get
An agreed management rhythm, a team action plan and regular progress reviews. The time commitment and duration are agreed individually.
Partner sales strategyWe design sales models through partners, dealers and resellers.Scope and result
Led by: Wiktor Grzesiak
How we help
- Head office and partner roles, and rules for direct and indirect sales
- Partner recruitment, partnership tiers, onboarding and commercial terms
- Deal registration, lead handover, materials and performance measurement
What you get
A partner channel model, cooperation rules and a development plan.
Lead
Przemysław Kołodziej collaborates on agricultural networks.
Partner and dealer network auditWe look at how your network actually works and where cooperation with head office needs to improve.Scope and result
Led by: Wiktor Grzesiak, Przemysław Kołodziej
How we help
- Analysis of activity, lead response and offer quality
- Interviews with partners and a review of tools, data and training
- Assessment of communication, follow-up and sales barriers
What you get
A network diagnosis and recommendations for changes at head office and among partners. Mystery customer research can be agreed separately.
Lead
- Wiktor GrzesiakSales, processes and digitalisation
- Przemysław KołodziejAgriculture and dealer networks
Jarek Siennicki joins for dealer operations.
Direct and dealer sales modelWe help grow B2B and B2C sales with a clear division of roles between the manufacturer and its partners.Scope and result
Led by: Wiktor Grzesiak
How we help
- Allocating customers, data, leads and responsibility for offers
- Rules for passing on online enquiries and cooperating on deals
- Commission model, customer service and channel conflict resolution
What you get
A description of the direct and indirect sales model, customer service scenarios and cooperation rules.
Lead
Przemysław Kołodziej and Jarek Siennicki collaborate on the dealer network.
CRM and pipeline managementWe organise the sales process so that your CRM supports the team’s day-to-day work.Scope and result
Led by: Wiktor Grzesiak
How we help
- Defining stages, opportunity owners and required information
- Tasks, follow-up, automation and reports
- Assessing how the current CRM is used and the requirements for change
What you get
A process, data and automation model ready to implement in your current or a new CRM.
Sales metrics and forecastingWe help you use sales data to make decisions and plan results.Scope and result
Led by: Wiktor Grzesiak
How we help
- Definitions of opportunities, stages and KPIs
- Assessment of pipeline value, probabilities and forecasts
- Designing a weekly sales review and rules for management intervention
What you get
A set of metrics, a forecasting model and a format for regular performance reviews.
Sales playbook and standardsWe help document a way of selling the whole team can use.Scope and result
Led by: Wiktor Grzesiak
How we help
- Customer profile, qualification and discovery questions
- Value messaging, demos, objections and follow-up
- Standards for offers, materials and moving between stages
What you get
A sales playbook and a set of templates for onboarding new and existing salespeople.
Complex B2B solution salesWe support teams running long sales cycles involving multiple decision-makers.Scope and result
Led by: Wiktor Grzesiak
How we help
- Stakeholder map across business, IT, procurement and the board
- Discovery, business case, demo scenario and pilot requirements
- Preparing the offer, negotiations and a path to decision
What you get
A plan for managing a complex sale and materials tailored to each decision-maker’s needs.
Strategic opportunity reviewWe work on a specific opportunity that matters to your company’s results.Scope and result
Led by: Wiktor Grzesiak
How we help
- Assessing the need for change, decision-makers, competition and risks
- Identifying missing information and the offer’s real position
- Preparing next conversations, arguments and actions
What you get
An assessment of the situation and a next-steps plan with an owner and goal for each conversation.
Consultative selling workshopsWe develop salespeople’s skills using examples from their everyday work.Scope and result
Led by: Wiktor Grzesiak
How we help
- Discovery, problem exploration and value messaging
- Presentations, demos, objections and negotiation
- Follow-up and managing deals with multiple decision-makers
What you get
A workshop, practised conversation scenarios and materials for further work.
Sales workshop for owners and the boardWe help owners identify what is holding back sales growth and where to start.Scope and result
Led by: Wiktor Grzesiak
How we help
- Review of segments, offer and business model
- Assessment of people, channels, process, tools and management
- Choosing the most important issues and how to investigate them further
What you get
Agreed priorities, decisions and a plan for next steps or a deeper diagnosis.
B2B customer retention and growthWe help you develop relationships with existing customers systematically.Scope and result
Led by: Wiktor Grzesiak
How we help
- Customer segmentation and potential assessment
- Account plans, relationship reviews and renewals
- Cross-sell, upsell, relationship ownership and churn risk signals
What you get
A customer care model, account development plans and retention metrics.
Social selling and B2B expert positioningWe help you use your experts’ knowledge to start valuable conversations with customers.Scope and result
Led by: Wiktor Grzesiak
How we help
- The role of LinkedIn, expert content and project examples
- Collaboration between sales, marketing and prospecting
- Topic plan, expert involvement and measuring results
What you get
An activity model, working rules and a content plan for your team to deliver.
Processes and organisation
5 services
Business process auditWe analyse how work actually flows between departments, systems and documents.Scope and result
Led by: Wiktor Grzesiak
How we help
- Interviews and a review of documents, spreadsheets and communication
- Identifying approvals, exceptions and manual re-keying of data
- Assessing sales, purchasing, invoicing, contracts, HR, administration or customer service processes
What you get
A map of the selected process, a description of issues and a prioritised list of improvements.
Target process designWe help define how work should run once the organisation has been improved.Scope and result
Led by: Wiktor Grzesiak
How we help
- Describing the current process and its limitations
- Designing target roles, decisions, information and responsibilities
- Identifying automation, exceptions and dependencies between departments
What you get
A target process model with organisational and technology requirements.
Management model for a growing organisationWe help structure decision-making and teamwork in a growing company.Scope and result
Led by: Wiktor Grzesiak
How we help
- Roles, responsibilities and process owners
- Meeting rhythm, metrics, reporting and escalations
- Collaboration between sales and delivery, marketing, administration and the board
What you get
A management model, a responsibility map and a plan for introducing cooperation rules.
Customer journey and handover to deliveryWe help reduce the problems that arise when customers are handed over between teams.Scope and result
Led by: Wiktor Grzesiak, Przemysław Kołodziej
How we help
- Mapping the journey from first contact through sales to service
- Scope of agreements, data and commitments handed over
- Onboarding, complaints, relationship development and contact ownership
What you get
A customer journey map, a handover standard and rules for communication between departments.
Lead
- Wiktor GrzesiakSales, processes and digitalisation
- Przemysław KołodziejAgriculture and dealer networks
Jarek Siennicki joins for machinery after-sales.
Business review and change prioritiesWe help the board take a combined view of sales, organisation, processes and technology.Scope and result
Led by: Wiktor Grzesiak
How we help
- Interviews with the board, sales, operations and IT
- Identifying organisational, process and technology issues
- Separating quick wins, projects and topics to postpone
What you get
A cross-functional diagnosis and priority map, with recommendations for further work in selected areas.
Digitalisation and AI
9 services
Digitalisation and automation auditWe identify tasks where technology can reduce working time, errors or delays.Scope and result
Led by: Wiktor Grzesiak
How we help
- Review of work in Excel, email, documents and systems
- Assessment of task frequency, cost, risk and data quality
- Distinguishing simple improvements, integrations and larger implementations
What you get
A list of automation use cases with rationale and a delivery sequence.
Digital transformation planWe help set the order of changes when a company has many needs and limited resources.Scope and result
Led by: Wiktor Grzesiak
How we help
- Gathering initiatives and their dependencies
- Assessing value, costs, risks and organisational readiness
- Splitting work into quick wins and stages of larger projects
What you get
A roadmap with priorities, dependencies and start conditions for each stage.
Choosing the right technologyWe help define what your business needs before you choose a system.Scope and result
Led by: Wiktor Grzesiak
How we help
- Business requirements, users and working scenarios
- Data, integrations, reporting, administration and security
- Comparing solution types and fit criteria
What you get
A needs profile and technology selection criteria, including an assessment of how current tools are used.
Requirements and solution concept workshopWe bring the needs of different teams together into a coherent project scope.Scope and result
Led by: Wiktor Grzesiak
How we help
- Workshop with business, users and IT
- Reconciling conflicting needs and priorities
- Defining the first stage, dependencies and success criteria
What you get
A solution concept, a high-level backlog or MVP scope, and input for estimating.
Workflow and business automation designWe design how tasks, documents and decisions are handled digitally.Scope and result
Led by: Wiktor Grzesiak
How we help
- Forms, data, roles, tasks and approvals
- Deadlines, escalations, exceptions, notifications and documents
- Requirements for integration, reporting and administration
What you get
A workflow design and the scope for configuring or building the solution.
AI readiness and use casesWe help you choose AI use cases with a clear business value.Scope and result
Led by: Wiktor Grzesiak
How we help
- Conversations about repetitive tasks, documents and knowledge sources
- Assessing data quality, access control and human oversight
- Selecting use cases and pilot evaluation criteria
What you get
A catalogue of AI use cases, a readiness assessment and a pilot scope. Technical feasibility is assessed with our technology team.
Lead
The technical assessment is prepared with Albert Milewski or Krystian Merchel.
Integration and information flow workshopWe help define how data should flow between CRM, ERP, CPQ and other tools.Scope and result
Led by: Wiktor Grzesiak
How we help
- Identifying sources of product, price, customer and order data
- Ownership of updates and rules for resolving conflicts
- Data exchange and error handling scenarios
What you get
An information flow map and business requirements for integration, to be refined with an architect.
Lead
With input from the technical team.
Business case and technology ROIWe help assess whether a planned investment makes economic sense.Scope and result
Led by: Wiktor Grzesiak
How we help
- Cost of the current process, working time, errors and delays
- Implementation spend, maintenance and cost of change
- Benefit scenarios, assumptions and sensitivity analysis
What you get
A business case and ROI model based on your data, with transparent assumptions.
Procurement requirements and vendor selectionWe help compare technology offers based on real fit.Scope and result
Led by: Wiktor Grzesiak
How we help
- Requirements and vendor evaluation criteria
- Demo scenarios and questions on integration, security and implementation
- Assessment of launch, maintenance and development costs
What you get
A requirements pack, comparison matrix and selection recommendation, including limitations.
Product and commercialisation
6 services
Go-to-market strategyWe help turn a product or service into a concrete way of winning customers.Scope and result
Led by: Wiktor Grzesiak
How we help
- Market segmentation and ideal customer profile
- Value proposition, positioning and choice of channels
- Design of first contact, demo, entry offer and how results are measured
What you get
A go-to-market plan with hypotheses, channels, activities and metrics.
Product or service commercialisationWe help you move from an idea or a working solution to an offer customers can buy.Scope and result
Led by: Wiktor Grzesiak
How we help
- Validating the problem and value for early customers
- Scoping the first package, MVP or paid pilot
- Designing pricing, delivery and pilot evaluation criteria
What you get
An offer concept, first-sale scope and a plan for validating it with customers.
Pricing and discount policyWe help structure how prices are built and protect the economics of your offer.Scope and result
Led by: Wiktor Grzesiak
How we help
- Packages, variants, core scope and options
- Discounts, approval thresholds and terms for different channels
- Subscription, implementation, add-on and support model
What you get
A pricing structure, discounting rules and a profitability assessment model.
Offer design and quoting standardsWe help create offers that clearly show value, scope and delivery terms.Scope and result
Led by: Wiktor Grzesiak
How we help
- Analysis of current offers and how they are prepared
- Structuring variants, exclusions, responsibilities and timelines
- Scope libraries, acceptance criteria and document generation requirements
What you get
An offer standard, templates and a structured quoting process.
Product logic and CPQ workshopWe structure the rules needed to configure, price and sell your product correctly.Scope and result
Led by: Wiktor Grzesiak, Jarek Siennicki
How we help
- Portfolio, variants, options, dependencies and exclusions
- Price lists, discounts, permissions and pricing rules
- Offer, versions, approval and handover to order
What you get
A description of product and commercial logic, and input for building a configurator or CPQ.
Lead
- Wiktor GrzesiakSales, processes and digitalisation
- Jarek SiennickiDealer operations, parts and service
Technical consultation depending on scope.
Commercial model and terms of cooperationWe help design the business rules for selling and delivering a project or service.Scope and result
Led by: Wiktor Grzesiak
How we help
- Implementation, subscription, pilot, time and materials or fixed price
- Scope, changes, acceptance, maintenance and responsibilities
- Rules for extending cooperation and scaling fees
What you get
A commercial model and business terms to use when preparing the offer and contract.
Agro and dealer operations
30 services
Agro dealer network developmentWe help manufacturers and importers plan network development in line with the market and customer needs.Scope and result
Led by: Przemysław Kołodziej
How we help
- Assessment of market coverage and partner profile
- Dealer selection criteria and partnership proposal
- Plan for talks, launch and relationship development
What you get
A network development plan and criteria for assessing partner candidates.
Dealer performance diagnosisWe help identify what prevents a dealer from selling and serving customers effectively.Scope and result
Led by: Przemysław Kołodziej
How we help
- Review of enquiry handling and offer preparation
- Discussing access to knowledge, price lists and manufacturer support
- Identifying gaps in tools, skills and organisation
What you get
A diagnosis of a specific dealer and an improvement plan to agree with their team.
Onboarding new sales partnersWe help prepare dealers to work independently with the manufacturer’s offer.Scope and result
Led by: Przemysław Kołodziej
How we help
- Programme covering the portfolio and terms of cooperation
- Materials, price lists, contacts and access to tools
- Plan for first customer conversations and readiness check
What you get
A dealer onboarding programme, a list of materials and onboarding completion criteria.
Agricultural machinery and solutions sales trainingWe help salespeople hold conversations about product use and the needs of the farm.Scope and result
Led by: Przemysław Kołodziej
How we help
- Exploring the customer’s needs and ways of working
- Presenting the solution and demonstrating its value
- Handling objections, comparisons and the next step
What you get
A workshop based on your products and conversation scenarios for use in the field.
Product knowledge in salesWe help translate product specifications into clear arguments for the customer.Scope and result
Led by: Przemysław Kołodziej
How we help
- Product applications and differences between variants
- Questions that help select the right solution
- Materials and a consultation path for more complex cases
What you get
A product training programme, argument cards and rules for keeping knowledge up to date.
Farm customer conversation standardWe help structure needs assessment before a proposal is prepared.Scope and result
Led by: Przemysław Kołodziej
How we help
- Questions about the farm, work organisation and current equipment
- Expectations, constraints and decision criteria
- How findings are recorded and passed on to the offer
What you get
A conversation guide, a needs form and a standard for the next contact.
Product demonstrations at the customer’s siteWe help prepare demonstrations that answer the buyer’s questions.Scope and result
Led by: Przemysław Kołodziej
How we help
- Demonstration goal and choice of participants
- Scenario for presenting applications and variants
- Gathering questions, assessing reactions and planning post-demo contact
What you get
A demonstration scenario and materials for preparing and summarising the meeting.
Trade show and field lead handlingWe help turn contacts from events and visits into structured sales activity.Scope and result
Led by: Przemysław Kołodziej
How we help
- Qualification and recording conversation context
- Assigning the customer and contact dates
- Follow-up standard and assessment of continued interest
What you get
A contact handling process, a qualification form and a post-event work plan.
Customer service standards in agroWe help align customer service at the manufacturer and across the dealer network.Scope and result
Led by: Przemysław Kołodziej
How we help
- Contact channels, responsibility and status updates
- Handovers between sales, delivery and service
- Escalation rules and responding to recurring issues
What you get
A service standard, a responsibility map and contact quality metrics.
Post-sale customer handoverWe help structure the transition from offer and order to product use.Scope and result
Led by: Przemysław Kołodziej
How we help
- Data and agreements passed to the delivery team
- Informing the customer about next stages and contacts
- First contact after delivery and gathering feedback
What you get
A handover checklist, a customer onboarding scenario and rules for checking that agreements are met.
Communicating in difficult customer situationsWe help teams respond more effectively to delays, complaints and issues that involve several people.Scope and result
Led by: Przemysław Kołodziej
How we help
- Logging the issue and establishing the facts
- Contact ownership and progress updates
- Escalations between dealer and manufacturer, and closing cases
What you get
A communication standard and response scenarios for recurring situations.
Sales skills development and coachingWe help embed sales skills in the team’s everyday work.Scope and result
Led by: Przemysław Kołodziej
How we help
- Diagnosing development needs
- Reviewing real conversations and offers
- Exercises and a plan for adopting and reviewing new behaviours
What you get
A development plan, case-based working sessions and progress criteria.
Head office and dealer cooperationWe help establish a consistent way of communicating and solving problems across the network.Scope and result
Led by: Przemysław Kołodziej, Jarek Siennicki
How we help
- Dividing topics between sales, product and service
- Meeting rhythm and the flow of information about changes
- Collecting dealer feedback and closing out issues
What you get
A cooperation standard, a contact calendar and a way of managing a shared list of topics.
Lead
Launching a product in the dealer networkWe help prepare partners to start selling a new machine or solution.Scope and result
Led by: Przemysław Kołodziej
How we help
- Description of applications and customer groups
- Materials, training and demonstration scenarios
- Plan for first activities and gathering market feedback
What you get
A network sales launch plan and a materials pack for partners.
Agro market needs researchWe help validate product or service assumptions through conversations with customers.Scope and result
Led by: Przemysław Kołodziej
How we help
- Selecting interviewees among users, dealers and manufacturers
- Questions about ways of working, barriers and purchase criteria
- Organising signals and distinguishing real needs from one-off suggestions
What you get
Interview findings, a needs map and recommendations for further validation.
Preparing users for agro digitalisationWe help companies understand what it will take for users to actually adopt new tools.Scope and result
Led by: Przemysław Kołodziej
How we help
- Understanding current ways of working and barriers
- Usage scenarios and training needs
- Plan for the pilot, support and gathering feedback
What you get
A user onboarding plan and criteria for assessing solution adoption.
Usability testing from an agro perspectiveWe help check whether a configurator, portal or app supports users’ real tasks.Scope and result
Led by: Przemysław Kołodziej
How we help
- Work scenarios for salespeople, dealers and customers
- Observing task completion and analysing unclear elements
- Checking terminology and how product data is presented
What you get
A list of issues and recommendations to discuss with the designer and product team.
Lead
Sara Nejmanowska and the product team collaborate.
Relationship development and repeat sales in agroWe help plan customer contact beyond the first transaction.Scope and result
Led by: Przemysław Kołodziej
How we help
- Segmenting customer relationships and needs
- A plan for regular contact linked to how the product is used
- Gathering feedback, identifying further needs and passing on sales opportunities
What you get
A customer care model and an action plan to support continued cooperation.
Organising operational cooperation with dealersWe help structure the day-to-day flow of matters between manufacturer and dealer.Scope and result
Led by: Jarek Siennicki
How we help
- Handling enquiries, offers and orders
- Responsibility for data, responses and exceptions
- Handovers to parts, service and delivery
What you get
A map of operational cooperation, responsibilities and escalation rules.
Preparing for sales growth in the Ukrainian marketWe help define the assumptions for working with customers and partners in the Ukrainian market.Scope and result
Led by: Jarek Siennicki
How we help
- Customer and partner profile and the expected scope of cooperation
- Preparing product and sales conversations
- Assessing information needs, service and next steps
What you get
A plan for market research and partner cooperation. The scope depends on the product and current conditions.
Support for sales conversations in UkrainianWe support product and operational communication with Ukrainian-speaking partners.Scope and result
Led by: Jarek Siennicki
How we help
- Preparing the agenda, questions and materials for the meeting
- Taking part in agreed meetings and explaining the industry context
- Summarising agreements, open questions and next actions
What you get
Structured meeting outcomes and a list of topics for further work.
Launching cooperation with a dealer in the Ukrainian marketWe help prepare an operating model for working with a new partner.Scope and result
Led by: Jarek Siennicki
How we help
- Roles and contacts on both sides
- Required product data, offers, orders and request rules
- Flow of parts and service matters, and a partner onboarding plan
What you get
A partner readiness checklist, a communication model and a plan for the first stage of cooperation.
Organising spare parts salesWe help improve how parts enquiries are handled and passed on for fulfilment.Scope and result
Led by: Jarek Siennicki
How we help
- Capturing the need and machine identification data
- Preparing quotes and communicating availability or lead times
- Rules for handling missing information and consulting the supplier
What you get
A parts handling process, a required data set and a customer contact standard.
Spare parts data and identificationWe help structure the information needed to identify parts and reduce incomplete enquiries.Scope and result
Led by: Jarek Siennicki
How we help
- Machine, version and part identifiers
- Available catalogues, documentation and update sources
- Requirements for search, fit confirmation and consultation
What you get
An information model, a list of gaps and rules for maintaining parts data.
Service request workflowWe help structure service request handling from first contact to case closure.Scope and result
Led by: Jarek Siennicki
How we help
- Request, machine, symptom and history data
- Classification, responsibility and handovers between dealer and manufacturer
- Statuses, documentation, customer updates and case closure
What you get
A service request process, a data standard and requirements for a service tool.
Service work and parts planningWe help improve how the service team organises its work and what information is available before a job.Scope and result
Led by: Jarek Siennicki
How we help
- Priorities and service job planning
- Required information, skills and parts
- Recording completion, handovers and reasons for delays
What you get
A work planning model and a list of data needed to coordinate service.
Aligning machinery sales with parts and serviceWe help ensure continuity of customer and machine information after the sale.Scope and result
Led by: Jarek Siennicki
How we help
- Handing over configuration, documentation and customer agreements
- Responsibility for ongoing contact and service requests
- Sharing information about parts, service and future purchase needs
What you get
A handover standard and a model for cooperation between sales and after-sales teams.
Machine selection and configuration rulesWe help structure the technical knowledge needed for quoting.Scope and result
Led by: Jarek Siennicki
How we help
- Families, models, variants and equipment
- Dependencies, exclusions and cases that need consultation
- Validating rules against documentation and with manufacturer specialists
What you get
A description of product rules and validation scenarios for use in a catalogue or configurator.
Lead
Przemysław Kołodziej and Wiktor Grzesiak collaborate.
Preparing the machine catalogue and manufacturer dataWe help prepare data so that salespeople and dealers work with consistent information.Scope and result
Led by: Jarek Siennicki, Przemysław Kołodziej
How we help
- Inventory of models, specifications, options and materials
- Assessment of completeness, versions and update ownership
- Rules for preparing data for import and sharing
What you get
A structured catalogue model, a list of gaps and a data preparation plan.
Lead
Validating dealer and after-sales toolsWe help check whether a planned tool supports real working scenarios.Scope and result
Led by: Jarek Siennicki
How we help
- Scenarios for offers, orders, parts enquiries and service requests
- Checking exceptions, required information and handovers
- Prioritising feedback by its impact on users’ work
What you get
Acceptance scenarios, a list of issues and change recommendations for the technical team.
Lead
The product and technical teams join depending on scope.
We couldn’t find a service for this term. Describe your need and we’ll help you define the right scope. Discuss advisory
How we can work together
We match the format to the need. A conversation may lead to a workshop, an advisory project, a process change, better use of your existing system or a technology project. We agree the scope and timeline together.
- Workshop
- Audit
- Advisory project
- Ongoing management support
- Technology scope preparation
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